1.) What is a SMART Health QR Code?
SMART Health QR Codes are digital records of your COVID-19 vaccination history with a 2D barcode (commonly known as a QR code) from a trusted issuer. In Nevada, the issuer is Nevada WebIZ, our state vaccination records manager. SMART Health QR Codes can be scanned and securely saved on a smartphone, or printed on paper.
The QR code can be scanned by a compatible SMART Health OQR Code verifier app at places like airports or venues that require proof of vaccination. When sharing your SMART Health QR Code, you will be asked for proof of identification, such as photo ID, to ensure the privacy and security of your vaccination record.
At this time, Nevada WebIZ and the public portal is optimized for Chrome, Edge, and Firefox browsers. Safari may work to access Nevada WebIZ, but users are encouraged to use a different browser to ensure the information displays reliably and correctly. The program is reviewing this issue with the vendor. Additionally, users should remember that a firewall or VPN network may block verification access.
2.) What personal information is stored in the SMART Health QR Code?
3.) How do I store my Smart Health OR Code?
You have a few options for storing Smart Health QR Code once downloaded:
For Apple devices:
For Android devices:
Ensure your electronic device’s camera settings are enabled to scan QR codes (Go to Settings – Camera – QR Codes) If you are using an application, ensure that application has access to your device’s camera (Go to Settings – Privacy – Camera).
4.) Does a SMART Health QR Code replace my CDC COVID-19 Vaccination Record Card?
A SMART Health QR Code is another way for you to provide proof of COVID-19 vaccination. By providing it digitally, along with a proof of identification, you are ensuring security and privacy of your record in a tamperproof way. Your SMART Health QR Code may be issued by your health care provider’s patient portal, MyChart, retail pharmacy portal, or from Nevada WebIZ.
5.) I don’t have a smartphone, internet access, or a printer. Can I still get and use a SMART Health QR Code?
Yes. You can request a printed copy of your SMART Health QR Code be mailed to you. You can call the Nevada COVID-19 call center at 1.800.401.0946 between 7:00 AM to 8:00 PM, seven days a week. You will need to submit proof of identification before the printed SMART Health QR Code is sent to you.
6.) Will my SMART Health QR Code auto update after receiving a booster shot?
No, after each dose of a COVID-19 vaccine, you will need to generate a new QR code. This can be done by accessing your records through Nevada WebIZ’s Public Portal, contacting the call center at 1.800.401.0946 between 7:00 AM to 8:00 PM, seven days a week, or contacting your health provider.
7.) Are World Health Organization (WHO) approved vaccines recognized for immunity in U.S.?
WHO approved vaccines that are NOT approved for administration in the U.S. will only indicate immunity through the SMART Health QR Code when the vaccine series is completed and documented. This decision was made because there is not yet information available to determine the validity of these doses. There is a workgroup actively working to address this topic. Incomplete series documentation of non-U.S. approved vaccines will show as invalid in Nevada WebIZ and on the patient’s COVID-19 vaccination record
8.) How do SMART Health QR Codes protect my privacy?
Nevada WebIZ is a trusted issuer of the SMART Health QR Code. Your COVID-19 vaccination history is stored directly within the 2D barcode (commonly known as a QR code). The SMART Health QR Code ensures security and is protected by cryptography. Your QR Code is generated at random each time you access your record in the Nevada WebIZ Public Portal and is not saved on a server. The SMART Health QR Code can only be scanned and read by a participating organization (such as large venues, airports, businesses, etc.) through SMART Health verifier apps that are designed to interpret the data stored in the QR Code. Sharing this QR Code with a participating organization is completely at your discretion. By providing it digitally, along with a proof of identification, you are ensuring privacy of your COVID-19 vaccination record in a tamperproof way.
9.) What happens to my information after I share my SMART Health QR Code?
You should only share your SMART Health QR Code with trusted participating organizations. If you are not comfortable with the organization seeing the information in your SMART Health QR Code, you may choose not to share it. You will also be asked to present your proof of identification, such as photo ID, to ensure the privacy and security of your vaccination record.
10.) How do I share my SMART Health QR Code with participating organizations?
Once you have accessed your SMART Health QR Code and saved it to your smartphone or onto an app, you can share it from your smartphone, or present the printed version to a participating organization. The organization will scan your QR code and verify your COVID-19 vaccination record. Only organizations with a compatible verifier app will be able to scan it. You will also be asked to present a photo ID to ensure security and privacy of your vaccination record.
11.) Why might I be asked for my photo ID when I share my SMART Health QR Code?
Participating organizations (such as airports, large venues or businesses) with a compatible verifier app request proof of identification, such as a photo ID, in addition to the SMART Health Card to help ensure privacy and security of your vaccination record. The SMART Health Card ensures accuracy and prevents tampering of vaccination records.
12.) Is there any cost to using a SMART Health QR Code
No. SMART Health QR Codes are available for free. You may have a SMART Health QR Code from a trusted issuer such as your health care provider’s patient portal, retail pharmacy portal, or from the Nevada WebIZ Public Portal. Certain verifier apps may require a fee, depending on the features you wish to use. The Nevada WebIZ vaccination record is your consolidated COVID-19 vaccination record. If you decide to share your SMART Health QR Code with a trusted organization, there is no fee for you or them.
Note: Using a fake vaccine card is federal crime. To report suspected use of fake COVID-19 vaccination cards, please contact the Office of the Nevada Attorney General, Health and Human Services – Office of the Inspector General 1-800-HHS-TIPS or www.oig.hhs.gov) or the Internet Crime Complaint Center.